Get in touch
Email: [email protected]
We usually reply within 1-2 business days.
Common problems & fixes
The microphone isn’t working
First, check that:
- Windows Settings → Privacy & Security → Microphone → access is enabled for Azadi 24.
- No other app (like Teams or Zoom) is using the microphone in exclusive mode — close it.
- The correct microphone is selected in Settings → Audio → Input device.
- Close and reopen the app.
Hotkey conflict
The default hotkey can conflict if another app uses it. Set your own key combination from Azadi 24’s Settings → Hotkeys.
Sign-in problems
- Make sure you’re signed in to your Google account in the browser.
- If the sign-in page doesn’t open, use Settings → Sign In from the app.
- If a popup blocker is on, allow popups for azadi24.com.
- If the problem persists, email us.
Payment problems
- Check that your payment method has enough balance.
- Paid but the license didn’t arrive — email us your order or transaction reference and we’ll fix it manually.
- For a refund, see the refund policy.
AI features aren’t working
- The free plan has no AI features — upgrade to Pro.
- If you hit the 200 AI requests/day limit, it resets the next day.
- Check your internet connection.
The app crashes or is slow
- Windows 10 (version 1809 or later) or Windows 11 is required.
- Check Settings → About for the latest version. Download the update here.
- Email us with the crash log (AppData\Local\Azadi24\logs).
Download
Latest version: Download Azadi 24
Windows 10 (1809+) or Windows 11 · ~70 MB
More help
If the fixes above don’t work, email us: [email protected]
Attaching a description of the problem, your Windows version, and a screenshot (if any) helps us solve it faster.