Privacy Policy · Azadi 24

Introduction

eJobs IT (“we”, “us”), the operator of Azadi 24, takes your privacy seriously. This policy describes what data we collect, how we use it, where it is processed and how we protect it when you use our Windows app and website (azadi24.com).

Data controller: eJobs IT (IT Service & Training (Sole Proprietorship)), Shatghoria, Chacuri Union, Kalia, Narail, Khulna, Bangladesh. Contact: [email protected].

What we collect

1. Voice audio & Speech-to-Text

When you voice-type, audio from your microphone is streamed in real time to an online speech-to-text service purely to produce the transcription. For ordinary streaming dictation it normally goes there directly; AI polish, image processing and file transcription always pass through our own server first, and some modes may too. We do not store your voice audio in either case - once the transcription returns, the audio is discarded. The transcribed text is typed directly into your active app and is not kept on our servers.

2. AI text & image processing

When you use Translate, Polish, the AI assistant/agent, prompt tools or web search, your text (and any image you attach) is processed by strong international AI APIs on paid enterprise plans. This matters: under those providers’ own terms for paid services, your prompts and their responses are not used to train or improve their models, they keep only short-lived security logs for abuse prevention, and they do not persistently store request content. Web search sends the search query only, never your documents. We do not store the content of these requests on our servers; we retain only aggregate usage counts and per-request cost for quota and billing.

3. Account information

When you sign in with Google we store your Google email address and profile name. This is kept in our own database and used only for account, license and support purposes.

4. Usage & metering

To enforce daily quotas and (for Pro) to bill correctly, we count API calls and record per-request usage and cost. This is used only for quota enforcement and billing - it is never sold or shared for advertising.

5. Diagnostic & security logs

To keep the service secure and reliable, on billed API requests we record technical metadata such as your IP address, an approximate country derived from it, a device identifier (hardware ID / HWID hash) and the app version, and - if the app crashes - anonymised crash diagnostics (operating-system version, app version and a scrubbed error message with personal data removed). Dictated text is never written to these logs. These logs are used for abuse prevention, license enforcement and debugging, and are kept for a limited period (up to 90 days) before deletion.

6. Local typing & clipboard history

Typing, clipboard and screenshot history saved by the app is stored locally on your computer and is not sent to our servers - except when you actively use the Phone Bridge feature. If you connect your phone, the text and images you send between phone and computer are relayed through our server temporarily so the two devices can exchange them; they are deleted after delivery or when the session expires. If you never use the Phone Bridge, this data never leaves your device. You can clear local history at any time from the app’s Settings.

How long it stays: the text of each dictation, and the audio recording kept alongside it, live on your own computer for 3 days and are then deleted automatically. The counters at the top of the dashboard (total words, speaking time) keep 1 month and hold numbers only - never text or audio. Nothing here is uploaded unless you send it yourself - by using the Phone Bridge, or by re-running a saved dictation from the dashboard.

7. Audio, video and image files you upload

When you transcribe an audio or video file, or ask a question about an image, that file is sent from your computer through our server to the processing service and is deleted as soon as the job finishes - we do not keep the file, and neither the file nor the text that comes back is stored on our servers. Only the usage count and cost are recorded, exactly as for any other AI request. The resulting text is saved in the app’s local history on your own computer under the same 3-day rule as above.

8. What the Azadi AI assistant sends

The assistant never captures your screen. It sends only what a step actually needs - typically the content of a file you named, a folder listing, the text you selected, what is on your clipboard, a picture you copied, a web-search query, or the knowledge base and memory notes you wrote for it in Settings. It shows you a plan first, and anything that writes to your computer runs only after you approve it.

9. Your own AI API key

If you enter a personal AI API key in Settings, it is stored on your own computer and is used to send those requests under your own billing. We do not copy it to our servers.

10. Payment information

Payments are processed by SSLCommerz, our payment gateway, which handles bKash, Nagad, Rocket, cards and net-banking. Your card or wallet details are entered on SSLCommerz’s own secure checkout - we never see or store card numbers or financial credentials. We store only the gateway transaction ID, the amount paid and the plan purchased, which we need for license issuance, accounting and refunds.

Where your data is processed (international transfers)

Our database is hosted on a server we operate in Germany (EU), and our AI, speech and payment providers operate globally. This means that your data (including voice audio sent for transcription) is transferred to and processed in countries other than the one you use Azadi 24 from - the EU for the database, and our providers’ own regions for AI, speech and payments - which may have different data-protection laws. We rely on our providers’ contractual safeguards for these transfers.

Legal bases for processing (EU/UK)

Performance of a contract - creating your account, issuing and verifying your license, and processing payments.
Legitimate interests - keeping the service secure, preventing abuse, enforcing licenses and diagnosing crashes (diagnostic & security logs).
Consent - optional features you choose to use, such as the Phone Bridge or connecting your phone.

Service providers we use

We use a small number of established providers to run the service. We do not publish which companies they are, but we can tell you exactly what each one does - and, where it matters most, what it is contractually committed to:

Speech transcription - turns your voice into text, in real time
AI processing - translate, polish, proofread, Azadi Math, the assistant and image questions. On the paid enterprise plans we use, these providers commit that prompts and responses are not used to train or improve their models and that request content is not stored persistently.
Web search - receives the search query only, never your documents
Hosting & database - your account and licence
SSLCommerz - payment processing (SSLCommerz Privacy Policy)

If you need the identity of a specific provider - for a data-protection assessment, for example - email us and we will tell you.

Sharing your information

We do not sell your personal information. We share it only with the service providers listed above (to operate the service) and, on the website alone, with the measurement providers described next. We do not allow third-party advertising on our website or in the app.

Website measurement tags (Meta Pixel, Google Analytics, Google Ads)

When we have them switched on, the pages of this website load the Meta Pixel and Google’s Analytics / Ads measurement tags - every page except the sign-in, account, usage, payment-confirmation and phone-connect pages, where they are never loaded. They tell us which pages are visited and which of our advertisements led to a download or a purchase. They receive the address of the page you are on and standard browser information (IP address, browser, device, language). When a purchase completes, our server also reports that sale to Meta - the plan, the amount, your IP address and browser, the Meta ad-click identifiers from your browser, and your email address and phone number as one-way hashes - so Meta can match the sale to the advertisement you clicked. When a new account is created, our server reports that sign-up to Meta the same way (your email address as a one-way hash, a one-way hash of your account id, your IP address, browser and the ad-click identifiers). We may also upload our customer list to advertising platforms (Meta) as one-way hashes of email addresses, phone numbers and names, together with the country and the amount paid to us, to show our advertisements to existing users or to people similar to them; those platforms match the hashes against their own accounts and do not learn who did not match. These tags never receive your voice, your typed text, your documents or your licence token. The desktop app loads no third-party measurement tag. To opt out, block third-party cookies or use a content blocker in your browser, or use Meta’s ad settings and Google’s Ads Settings / opt-out browser add-on. Meta and Google process this data under their own privacy policies.

The Android keyboard app

The same account and the same rules apply to the Azadi 24 keyboard for Android, with these specifics:

Ordinary typing never leaves the phone. The keyboard sends no keystrokes, no words you compose and no information about the app you type into.
The only text that leaves the phone is text you deliberately act on: a selection you send to an AI chip (proofread, rewrite, translate) and text or images you send to your own computer through the phone bridge described above.
The microphone is used to turn your speech into text. It records only while you hold the spacebar or after you tap the microphone button, never in the background.
Voice, holding the spacebar: the recording is sent through our server to the same AI processing service the desktop app uses, to be written out, and is not kept afterwards. Nothing is recorded for it while the key is not held.
Voice, the small microphone: the phone’s own speech recognizer (the one built into your Android device) turns your speech into text on the phone or through its maker’s service, under that maker’s privacy policy - it never reaches our servers. It listens from your tap until you tap again or stop speaking for about five seconds.
The scanner finds the page and reads pictures and PDF pages on the phone itself (a document scanner and a text recogniser that run on the device; no page leaves the phone for it) for the free result. A page is sent to the processing service only when you choose the AI reading or a Pro output (a document, a spreadsheet or a searchable PDF), and only that page.
A picture you send to your computer passes through our server and is deleted when the computer takes it, normally within a second. One the computer does not take is deleted within about twenty minutes. Once it has arrived, your computer’s clipboard history shows the phone a small preview of it (96 pixels wide); that preview is held on our server only while the phone and the computer stay connected.
Private fields. The keyboard works in password and other private fields. There it learns no words, keeps no clipboard item and leaves nothing on the phone.
A picture you copy. So that it can paste it, the keyboard keeps its own copy of a picture you copied, on the phone only. It is not sent anywhere unless you send it yourself.
A random per-install device identifier (prefixed A24-M) accompanies sign-in and paid calls, exactly as the desktop app’s does.
Dictations kept on the phone follow the same 3-day retention as the desktop; you can delete them earlier from the app.
You can delete your account from the app’s Account screen or at azadi24.com/account/delete; see Your rights below.

Your rights

Depending on where you live, you have the right to access, correct, delete, export (portability), restrict or object to the processing of your personal data. EU/EEA and UK users additionally have the right to lodge a complaint with their local data-protection authority. California residents have the right to know what we collect and to request deletion; we do not “sell” personal information.

Deleting your account: sign in and open azadi24.com/account/delete, or use the Account screen in the app. The account and its data are deleted 7 days after the request, and you can cancel the request until then. Payment records are kept without your identity, as bookkeeping and the law require.

To exercise any other right, contact us:

Email: [email protected]

We will respond to and action your request within 30 days. You can clear local history yourself from the app’s Settings at any time.

Data retention

Account & license data - kept while your account is active, and deleted 7 days after you request deletion (from your account page or the app); a request sent by email is actioned within 30 days.
Diagnostic & security logs - kept for a limited period (up to 90 days) then deleted.
Payment & accounting records - retained as required for financial and tax purposes.
Encrypted database backups - rotated and deleted on a rolling basis (up to 60 days).

Children

Azadi 24 is not directed at children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect data from children; if you believe a child has provided us data, contact us and we will delete it.

Security

We use industry-standard encryption (TLS/HTTPS) for all data transmission, and data stored in our database is encrypted at rest. Your local license token is encrypted on your device. No transmission over the internet can be guaranteed 100% secure, but we take reasonable technical and organisational measures to protect your data.

Every Azadi 24 installer and application executable is officially code-signed. This lets Windows confirm the software genuinely comes from us and has not been altered or tampered with since it was built.

Changes to this policy

This policy may be updated from time to time. Changes will be announced on the website, and significant changes will be notified by email.

Contact

For any privacy-related question, contact eJobs IT at [email protected].